Privacy Policy for Focus Learning Solutions
Effective Date: July 1, 2025
Welcome to Focus Learning Solutions. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we collect, use, and protect your information when you visit our website, https://www.focuslearningsolutions.org.
1. Information We Collect and Why
We collect information from and about you in various ways when you use our site.
a. Information You Provide to Us Directly We collect information that you voluntarily provide to us, such as:
- Contact Forms: When you contact us through a contact form, we collect your name, email address, phone number, and the content of your message in order to respond to your inquiries.
- Comments: When you leave comments on the site, we collect the data shown in the comments form, and also your IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
b. Information We Collect Automatically When you access the site, we automatically collect certain information, including:
- Cookies: Cookies are small data files stored on your browser. We use cookies to:
- Save your preferences if you leave a comment.
- Manage your login session and remember your screen display choices.
- Ensure the site’s functionality. Login cookies last for two days, and screen options cookies last for a year. You can instruct your browser to refuse all cookies, but some portions of our site may not function properly.
- Analytics and Advertising Trackers (Important for LinkedIn): Our site uses third-party analytics and tracking services for marketing purposes and to understand our visitor behavior. These include:
- Google Analytics: To analyze site traffic, popular pages, and general visitor demographics to improve our content and services.
- LinkedIn Insight Tag: This is a tracking code from LinkedIn that we use to measure the effectiveness of our advertising campaigns, build relevant audiences, and perform remarketing (showing you our ads on the LinkedIn platform after you have visited our site). These tools collect non-personal data, such as your Browse activity, but do not personally identify you to us.
- Embedded Content from Other Websites: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content.
2. Who We Share Your Data With
We do not sell your personal data. However, we may share information with third-party vendors who perform services for us, such as:
- Service Providers: Including hosting providers and automated spam detection services for comments.
- Analytics & Advertising Platforms: Such as Google and LinkedIn, for the purposes described in section 1.b.
3. How Long We Retain Your Data
- If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically.
- For users that register on our website (if any), we also store the personal information they provide in their user profile.
4. Your Rights Over Your Data
You have rights over your personal data. If you have an account on this site, or have left comments, you can request to:
- Receive an exported file of the personal data we hold about you.
- Request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
5. Data Security
We use reasonable administrative and technical security measures to help protect your information from unauthorized access, disclosure, or destruction.
6. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us by email at: hamzah@focuslearning.com.my